A number of companies have set up designated support options for customers with disabilities. Below is a list of the companies and the contact information for their disability tech support hotlines. If we've missed any companies please let us know and we'll add them to the list.
Apple Phone: 1-877-204-3930 email: email@example.com Microsoft Phone: 1-800-936-5900 Hours of Operation: Monday-Friday 5:00 AM - 9:00 PM, Weekends 6:00 AM -3:00 PM Pacific Time Comcast Accessible Chat Website: https://www.comcastsupport.com/ChatEntry/Protected.aspx?Trouble.Accessibility|form Email: firstname.lastname@example.org At&T Phone Number: 1-866-241-6568 Hours of Operation: Monday-Friday 8:00 AM - 1:00 AM Saturday & Sunday 9:00 AM - 10:00 PM Eastern Time Verizon Phone Number: 1-800-974-6006 Email: email@example.com Hours of Operation: Monday-Friday 8:30-5:00 Bell Canada Phone Number: 1-800-668-6878 Hours of Operation: Monday-Friday 8:30-5:00 Phone Number: 1-800-223-3131 Hours of Operation: Monday-Friday 8:00-5:00 Mountain Time
Phone number: (888) 259-5707
Hours of Operation: Monday-Friday, 6 a.m. to 9 p.m. Mountain TimeCategory: Resources
HP computer also has a special support number for people with disabilities. http://www8.hp.com/us/en/hp-information /accessibility-aging/index.html?jumpid=reg_r1002_usen_c-001_title_r0008 Phone number Customers with disabilities or age-related limitations ONLY; with technical support, or with accessibility questions about HP products - Call Monday-Friday, 6 a.m. to 9 p.m. Mountain Time: (888) 259-5707
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For the past three years Alena has been a feature writer for the online magazine Matilda Ziegler. She has also been a contractor for the Oregon Commission for the Blind, helping blind adults learn to use adaptive technology. She is studying to be a teacher of the visually impaired at Portland State. You might also recognize her from the Serotalk podcast Triple Click Home.