Blind Bargains

Rosen Credit Card Breach May Affect Attendees of Recent NFB Conventions


Rosen Hotels and Resorts, which has been hosting the National Federation of the Blind Convention for the past 3 years, has reported a major security breach that has compromised guest's credit card information. In it's rather lengthy statement, Rosen Hotels and Resorts said that they began receiving complaints in early February from guests who claimed there were unauthorized charges on their credit cards after staying in one of the company's hotels. The chain's statement went on to say: "Findings from the investigation show that an unauthorized person installed malware in RH&R s payment card network that searched for data read from the magnetic stripe of payment cards as it was routed through the affected systems. In some instances the malware identified payment card data that included cardholder name, card number, expiration date, and internal verification code. In other instances the malware only found payment card data that did not include cardholder name. No other customer information was involved. Cards used at RH&R between September 2, 2014 and February 18, 2016 may have been affected.

This may affect payments that were accepted in person, including those made during the 2015 NFB convention, but not credit card information given over the phone. The company says that customers should immediately report any unauthorized use of their cards to the credit card issuer. While Rosen Hotels and Resorts will not refund fraudulent charges, they are offering free credit reports to effected customers. If you think you were impacted by this breach, and need further assistance, the company has also set up a help line which you can reach by calling 855-907-3214. If you have been ffected by this breach, let us know in the comments.

Source: Rosoen Hotels Satement
Category: News

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