Ever wished you could get more help with the accessibility of your google products? Now you can. After being in beta for several months, Google now offers a dedicated accessibility support team for all your accessibility questions.
They will be able to answer questions about using google products in conjunction with your existing accessibility solutions, as well as questions about accessibility solutions implemented by Google. Between 8 AM and 5 PM PST Monday through Friday, agents will be available to answer accessibility questions. The team can be contacted via email at firstname.lastname@example.org. A representative will respond to your email within 72 hours. For now, questions and responses must be in English, though more languages and contact options may be added in future.
Have you used this service? How was your experience?Source: Introducing the Google disability support team
I'm decidedly unimpressed. I emailed them about not being able to create appointment slots (a longstanding problem) and they assured me that I can now do this using the new calendar, which is patently untrue. I wasted time going round and round with them, and they clearly don't understand the difference between an event and an appointment. Horrible.
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Tangela Mahaffey is a barely reformed English Major currently residing in Colorado. She reads entirely too many fantasy books and takes almost nothing seriously, including herself. She loves technology, music, writing, puns, and cats. She can be reached on twitter @tmmahaff